Winzter Close Account: How It Works

Winzter supports responsible gambling. If you need a break or want to close your account, you will find all options and a step-by-step guide here.

There are various reasons to close a casino account: you want to take a timeout, gambling no longer feels right, or you simply lost interest. Whatever the reason, Winzter makes it easy for you.

You can choose between a temporary break and permanent self-exclusion. Read through this page before closing your account and see which option suits you best.

Your Options for Closing Your Account

Temporary Break

Do you only need a short timeout? Pause your account for:

  • 24 hours
  • 7 days
  • 30 days
  • Up to 6 weeks

Afterwards, your account will be automatically reactivated.

Self-Exclusion

For a longer or permanent exclusion:

  • 6 months
  • 1 year
  • Permanent (cannot be undone)

You will no longer receive marketing emails and will not be able to log in.

How to Close Your Winzter Account

1

Account Settings

Log in, go to "My Account" → "Responsible Gambling" and choose the desired blocking option.

2

Live Chat

Open the live chat and let support know that you want to close your account. Processing happens immediately.

3

Email

Send an email with the subject "Close account" and your account details to info@winzter.us.

What Happens to My Balance?

  • Withdraw your balance before closing
  • Active bonuses and free spins expire upon closing
  • Outstanding bets are settled before the block
  • Customer service can help with questions about outstanding transactions

Help with Gambling Addiction

If you notice that gambling is negatively affecting your life, you are not alone. Professional help is available for free:

GamCare 0808 802 0133

0808 802 0133 (professional and anonymous)

Gamblers Anonymous

www.gamblersanonymous.org.uk

BeGambleAware

www.begambleaware.org

Gambling is only permitted from 18 years of age. Always play responsibly.

Frequently Asked Questions about Closing Account

Gambling should always remain entertainment. Only play with money you can afford to lose. If you have questions, Winzter customer service is available 24/7.

Want to keep playing? View our promotions or go back to the homepage.